Employment Opportunities/Applications

Washington County
Veterans Affairs Service Officer

Washington County, TN is seeking a Veterans Affairs Service Officer.  This is a full time position with benefits  reporting to the County Mayor.  This position will oversee the County Veterans Affairs Service Office.  The VASO will assist veterans/dependents in applying for available federal benefits from the United States Department  of Veterans Affairs Regional Office (VARO), by initiating or reopening claims, appealing denied claims to the local VA Regional Office (VARO), the local Decision Review Officers, or the Board of Veterans Appeals in Washington, DC, obtaining necessary inpatient and outpatient care from the VA Medical Centers and Community Based Outreach Clinics, applying for available state benefits from the TDVA, by initiating or reopening claims. The VASO will assist military retirees and their dependents/survivors in obtaining their benefits from the Department of Defense, assist veterans in claims and proceedings involving the military services and/or obtaining benefits or services from other agencies, assist members and dependents of the National Guard and Reserve Components in obtaining appropriate benefits and assistance.  The VASO will be required to attend workshops, seminars, and conferences and confer with professionals in order to keep up to date on the latest changes in Federal and State laws and regulations, as well as serve as the county’s liaison to the veterans service organizations in the county.  The VASO will also supervise the keeping of office records, including file generation, privacy provisions, and retention policy and standards.
Certificates and Licenses
  • Must achieve and maintain certification as a County Veterans Service Officer according to TDVA within a period of one year
  • Must be honorably discharged veteran
  • Must be a resident of Washington County
  • Must have valid driver’s license as driving will be a part of the job duties to see veterans that may not be able to come into the office and for meetings, etc
Knowledge, Skills, and Abilities
  • Federal rules, regulations, and statues of the VA and TDVA
  • Case law of the United States Court of Appeals for Veterans Claims
  • Etiology and relationship of medical conditions,
    medical terminology, human anatomy, and physiology
  • Social Security, Medicare, and all need-based federal and state programs
  • Computer skills required for word processing, the VIMS database program and other appropriate software
  • Prepare speeches and articles for publication that conforms to prescribed style and format
  • Lift and carry up to ten pounds regularly, up to fifty pounds intermittently
  • An employee in this position is responsible for determining the best course of action for each Veteran or dependent.  Since each claim is unique with individuals that have diverse ethnic and economic backgrounds requiring individual judgment and strategy
  • Must be able to problem solve complex cases arbitrarily utilizing comprehensive knowledge of all pertinent rules, regulations, and statutes
  • Must adhere to HIPPA regulations and insure that confidentiality is of the utmost importance
  • Must be able to build relationships with employees of VA, state and federal agencies, other County Veterans Service Officers, other agencies and departments and within the county.  Must act as a liason between county Veterans Service Office and other agencies to facilitate services available to veterans within Washington County
Salary Range:    $29,000 - $35,000 plus benefits
Email resume to sgreene@washingtoncountytn.org prior to February 20, 2015

Washington County, TN is an equal opportunity employer.

application_for_employment.pdf30.08 KB